Help Center

Your Gateway to Seamless Support

At INN Media, we believe great journalism deserves great user experience. Our Help Center is designed to provide fast, transparent and reliable assistance to every viewer, reader, subscriber, advertiser and partner associated with our ecosystem.

Whether you're browsing our website, using the mobile app, reading our e-paper, accessing OTT content or managing brand promotionsβ€”our dedicated support team ensures that your journey remains smooth, secure and uninterrupted.

How We Support You

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App, Website & E-Paper

Technical Assistance

Get help with technical issues, navigation, and functionality across all our digital platforms.

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Subscription & Access

Login Support

Manage your subscriptions, resolve login issues, and access premium content seamlessly.

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Advertising & Partnerships

Brand Partnership Queries

Connect with our team for advertising opportunities and strategic brand collaborations.

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Editorial & Content

Compliance Queries

Submit editorial queries, content suggestions, and compliance-related concerns.

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Feedback & Grievances

Correction Requests

Share your feedback, request corrections, and report any grievances for prompt resolution.

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OTT & Video Streaming

Account Support

Get assistance with video streaming, OTT platform access, and account management.

Get In Touch

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Email Support

support@innmedia.in
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Phone Support

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Response Time

24–48 Working Hours

Your experience matters. Your trust drives us.

We're here to ensure your journey with INN Media is exceptional.